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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Damion Flinner

September 15, 2023

1  out of  5 rating by Damion Flinner
"(WORST AGENT EVER!) He and everyone in that office neglected to help me in anyway. They did not send my home insurance to my escrow, and filed my motorcycle insurance under the wrong category. Was aware of neither till State Farm sent cancellation notices. Brandon did not answer one phone call the whole time I was trying to figure it out. Had to talk to corporate for everything. Sent a complaint to the Better Business Bureau and corporation, demanding a response. Thought about getting a lawyer, still might. Costed me so much time and money. Anyone in his “company” should be embarrassed."

Bobbie Jo C

July 14, 2023

1  out of  5 rating by Bobbie Jo C
"I have been with State Farm for over 20 years, was with Susan Parisi for many years until she retired then my account was with transferred to Chrissy Walsh they then transferred it to Brandon . Horrible communication, never returns calls, incompetent staff, did I say never returns calls??? Emails too! When you finally do get ahold of him he has no clue or the secretary and I quote “ I’ll tell him , but I can’t promise you anything “. What??? One accident of getting rear ended and another deer who totaled my car , NOT one return call about any of these accidents. Also have 5 vehicles and homeowners . If you owe your bill, they text, call and stalk you because he wants his cut . This is not a one time issue , this has been going on since he took over . He is NEVER in the office and no accountability . When I did get ahold of him after leaving three days worth of messages he had no clue about anything , the accidents, a quote I needed . He said his wife had a baby a few months ago and “ he’s busy”. Sorry buddy, not a reason to diss you’re customers on an ongoing basis. I finally changed my agent today !"

Makale Garrison

July 13, 2023

5  out of  5 rating by Makale Garrison
"Kathy was by far the most helpful agent I’ve ever experienced. I was struggling getting insurance and Kathy customized a plan which gave me exceptional savings and optimal coverage. She was attentive and catered to my needs and was such a relief. Thank You Kathy for your exceptional service"

Christy Miles

June 21, 2023

1  out of  5 rating by Christy Miles
"Pick another agent...won't call you back and there is so much incompetence. I am disgusted at his unprofessionalism. I don't even want to give one star."

Lisa Barnhart

May 16, 2023

1  out of  5 rating by Lisa Barnhart
"I am so happy I switched to a new State Farm agent. Been calling for months and no calls to call me back. Very unprofessional. Finally I called corporate to go with a new agent. Worst agent to deal with all these years. I would highly not have Brandon for a agent. Would not give a 5 star."

Tim Angerett

April 28, 2023

1  out of  5 rating by Tim Angerett
"Brandon is the worst agent I have ever dealt with. he seems to never be there and neither of them seem to know how to use a phone. when you call you get voice mail, leave a message and they don't call you back. evidently he doesn't need business."

Erin Leasher-Grubbs

March 21, 2023

1  out of  5 rating by Erin Leasher-Grubbs
"Does not answer the phone, return calls or emails. Keeps raising prices without an explanation. Worst experience I have ever had with an insurance agent. Very unprofessional!"

Robert Marinelli

March 9, 2023

5  out of  5 rating by Robert Marinelli
"Great Person and Company Really helped me with all my Business and Personal Insurance Needs."

Stephanie Stolz

February 14, 2023

4  out of  5 rating by Stephanie Stolz
"amber is a very good employee I made a few changes and she was on top of it all and called me back quickly I greatly appreciated her time. Brandon does not return calls or does anything you ask when I called him multiple times and left multiple voice mails."

Michael kallas

February 3, 2023

5  out of  5 rating by Michael kallas
"Brandon was fantastic!!! Made sure i understood exactly what i was getting and made sure i got exactly what i needed greatly appreciated"

Tyler Boyer

January 26, 2023

1  out of  5 rating by Tyler Boyer
"I called and talked to Amber. I wanted to add another driver and vehicle to my auto policy. After she quoted me a price, a week later I got billed a price that was HUNDREDS of dollars more than what she quoted me at. After days of trying to get ahold of someone, I was told they don’t know how she quoted me at that price and gave me a new a quote…. Days go by again, bill is still at the same price. The only way I’m able to reach their office is by contacting corporate and they connect me to them. They avoid your calls!!! I got in contact with them, they give me another new quote!! But bill still remains at the same price. I keep trying to get ahold, I call, text and email their office, nothing. I have never, in my life, dealt with people so unprofessional. Unbelievable. If I could give less than 1 star I would…"

Josh Lio

December 23, 2022

1  out of  5 rating by Josh Lio
"Terrible customer service and very unprofessional. Good luck trying to reach anyone at the office. Been trying to cancel my policy for months now."

Adam DeBonis

December 18, 2022

5  out of  5 rating by Adam DeBonis
"Working with Brandon has been an absolute pleasure. His staff is very professional and courteous. I would recommend Brandon for any of your insurance needs"

Tyler Park

December 16, 2022

5  out of  5 rating by Tyler Park
"Brandon is knowledgeable, understanding, and makes sure to keep your financial goals in mind when choosing the correct policies for you. Don’t hesitate to see how he can help you!"

Danielle Debonis

December 15, 2022

5  out of  5 rating by Danielle Debonis
"Brandon Marinelli and his Team are and have been very professional and a delight to work with. I would recommend them for anyone’s insurance needs."

maria morgan

December 15, 2022

5  out of  5 rating by maria morgan
"Highly recommend. Very knowledgeable and professional! Love this company!"

Antonio Blundo

December 15, 2022

5  out of  5 rating by Antonio Blundo
"Great guy, extremely knowledgeable and very friendly to work with!"

Bill Grady

December 15, 2022

5  out of  5 rating by Bill Grady
"Best of the Best"

Mackenzie C

December 15, 2022

5  out of  5 rating by Mackenzie C
"Brandon is one of the best agents I’ve ever worked with- Very knowledgeable and responsive when I need anything at all! I highly recommend Brandon and his State Farm team!"

Heather Biasucci

December 15, 2022

5  out of  5 rating by Heather Biasucci
"Brandon is great to work with! Knowledgeable, professional, super nice, and always wants what’s best for you. Highly recommend!"

Tyler Karidis

December 15, 2022

5  out of  5 rating by Tyler Karidis
"Brandon is very personable and professional and cares about his clients. Able to help with any insurance needs"

Alex Seltzer

December 15, 2022

5  out of  5 rating by Alex Seltzer
"Brandon and his team are extremely knowledgeable and helpful! They treated me with respect as if I was a member of their family! Give them a call and see for yourself!"

David Burkes

December 15, 2022

5  out of  5 rating by David Burkes
"Bo gave me what I asked for plus the information I was needing. Always a text or call away for any questions or concerns but the problem is he left me with none! Couldn’t be happier with the service."

Brett Nesbitt

December 15, 2022

5  out of  5 rating by Brett Nesbitt
"Brandon is a great agent and helped me get a great deal on my car insurance! Will definitely continue to look to him for my future insurance needs!"

Michael Sanfilippo

December 15, 2022

5  out of  5 rating by Michael Sanfilippo
"5 stars isn’t enough! Quality service from a quality guy!"